How to prevent linking closed tickets?

[Dennis S.]

Dear community,

we try to prevent linking closed tickets. Therefore, we´ve implemented the link property in status closed. Thus, it is not possible to set links in closed tickets itself. Unfortunately, it is still possible to set the link from any "not closed" ticket to the closed ticket and thus there´s a loohole. Is there a way to prevent that?

Thanks & best regards,

Dennis

[Alex Koxaras -Relational-]

Hi @Dennis S. and welcome to the community,

I can think one possible solutions, both using scriptrunner (or equivalent app):

Create a listener which will listen for the IssueLinkCreatedEvent (https://docs.atlassian.com/software/jira/docs/api/7.6.1/com/atlassian/jira/event/issue/link/IssueLinkCreatedEvent.html). If the any of the linked issues are closed or has a resolution, then simply don't allow the link to be created and/or remove that specific link.