How to perform a jira issue transition based on a selected time from custom field(Date and Time)

[Durgesh Masurkar]

Hi Atlassian Community,

How to perform a jira issue transition based on a custom field value(Date and Time).

If the field value is 25/02/2028 10.54AM, then jira should automatically perform a transition from status A --> B on 25/02/2028 10.54AM.

I have tested this with Scheduled Automation, but the minimum time is 5 mins to run the automation.

I have applied the scriptrunner job as well, but to run a job in every single minute is quite risky for Jira application performance.

Do we have anything which will run preform the transition at specific selected time.

Thanks and Regards,

Durgesh Masurkar 

[Bill Sheboy · Accepted solution]

Hi @Durgesh Masurkar 

What problem are you trying to solve by having that level of precision in the rule triggering to transition an issue?  That is, "why do this?"  Knowing that may help the community to offer additional suggestions.

Kind regards,
Bill

[Durgesh Masurkar]

Hi @Bill Sheboy ,

Thank You for your reply!

I am implementing ITSM processes with client, so there we have this high configuration in jira environment.

basically, in change management process, I want to move a ticket from ready for implementation to implementation in progress based on the scenario, which I have mentioned

[Bill Sheboy]

Thank you, and I suspect you may be limited to 5 minute granularity for automation rule triggering. 

Perhaps the custom field values could be constrained to 5 minute granularity when they are set, or ignore the specific values and just test when value is less than {{now}}.