How to organize the Backlog with respect to Epic organization?

[Carly Church]

Hello community!

After some searching within the community and other blog posts, I cannot seem to find a resolution to this issue.

When viewing issues from the board, not all of the parent issues appear since they are still in the backlog. To fix this I move those issues to the board and they become visible, however, this action moves that specific issue to the top of the sort order in the Epic. 

Is there a way to move parent issues to the board from the backlog without re-ordering them manually in their Epics?

[Trudy Claspill · Accepted solution]

Hello @Carly Church 

Welcome to the Atlassian community!

Are you working with a Team Managed project or a Company Managed project?

Are you working with a Software project, Service project, or Work Management project?

Are you working with a scrum board or a kanban board?

Can you provide screen images that show us the before and after that you see, where the issue order is being changed?

[Carly Church]

Hi @Trudy Claspill and thank you! I've answered your questions below.

Team managed project

Software project

Kanban board

Here is the backlog view before moving the in development issue into the board:

Here is the Epic view before moving the in development issue into the board (the grey icon - CP-769):

Here is the backlog view after moving the in development issue into the board:

Here is the Epic view after moving the in development issue into the board:

The issue moved from the 5th space to the 1st and now must be re-arranged. 

[Trudy Claspill]

One clarification needs to be made. You are working with a Kanban board, not a Scrum board. With a Scrum board you move issues from the Backlog to Sprints. Your board has not sprints.

Regardless I see the same behavior in the order of the child issues shown within the Epic changing when an issue is moved to the board. The issue ordering shown in the Epic is "by Rank" by default. It appears that the action of moving an issue from the Backlog to the Board in a Team Managed project changes its Rank in comparison at least to the other issues in the same epic.

This is not something I previously knew about.

I did see that within the Epic Child Issues list the issues could be dragged and dropped to reset the order (when sorted by Rank).

You might want to ask you Jira Administrator to contact Atlassian Support about this. Maybe it is something that Atlassian considered a feature. Or it could be a bug.

[Carly Church]

@Trudy Claspill Alright thanks for your help!