Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How to monitor jira cloud site create and view issue slo

Arun kumar V October 3, 2025

Hi team

we are looking for my jira site create and view issue SLO monitoring 

pls suggest if there are any tools available?

2 answers

1 vote
Alina Kurinna _SaaSJet_
Atlassian Partner
October 7, 2025

Hi @Arun kumar V !

If by “create and view issue SLO” you mean monitoring the response and resolution time for issues created on your Jira Cloud site, you might want to look into SLA Time and Report for Jira – a flexible SLA management app developed by my team.

With this app, you can:

  • Set up time-based goals (e.g., time to first response, time to resolution)

  • Monitor SLA performance across projects, teams, services, or other custom fields

  • Get real-time tracking directly on work item

  • Export detailed SLA reports (CSV/Excel) for internal SLO tracking

Here's a quick guide on how to configure SLAs and how to track metrics in reports.

If you have any questions, I’ll be happy to help!

Regards!

 

0 votes
Nikola Perisic
Community Champion
October 3, 2025

Hello @Arun kumar V 

SLA's are available only for service management projects. On the Atlassian marketplace there are plenty of SLA apps that you can checkout.

Arun kumar V October 3, 2025

Thank you ! but We are looking for application performance metrics like create issue slo and view issue slo

can you pls name few apps to get this done ?

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events