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How to migrate Jira from cloud instance to another?

akhil.annem
August 11, 2020

We want to migrate our cloud jira instance A to another cloud jira instance B. I have gone through the existing import and export utility provided by jira, but it seems to be limited on the resources it migrates. Like we have configurations like custom workflows, issue types, dashboards, filters, automation rules and more and i do not see that the import and export utility supports that(or i might have misinterpreted it). And the 3rd party tools like project configurator or atlassian inbuilt migration assistant seems to be providing support for migration from server/datacenter to cloud or another instance of server/datacenter but not between cloud instances.

1. Along with the data, we want to migrate the configurations. so is there any utility or 3rd party tool available for that?

2. After migration we will create new users for every respective user migrated from source. So is there a way to map the newly created users with old ones for filtering purposes.

3. Does the import and export utility creates projects in the destination instance if it does not exist. We need it to create as creating manually and mapping the issues to created projects seems to be an exhaustive task.

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Jannina Koskinen
Contributor
August 11, 2020

Hey @akhil.annem ! hope you are well :)

 

Currently there are no very straightforward solution or Marketplace app for Jira cloud to cloud project migrations. However, if you haven't seen yet these articles might help you in your migration process:

Meanwhile, I would love to chat and get your input regarding a possible future solution for Cloud to Cloud migrations in Jira. Please contact us at projectconfigurator@adaptavist.com and we could chat more about these possibilities! Your use case seems really valuable and I would be glad to hear more.

 

Regards

Jannina 

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