How to map Jira Time Tracking/Time Remaining field into custom config file for Bulk upload

[Gabriel Lopes]

Hi, 

I'm looking to do a bulk upload of ticket in Jira, the previous admin had created a config file where it would capture the Original Time Estimate field from a csv template. I'm looking to do the same but using the Time Remaining field instead.  

I've tried updating the config file but Jira doesn't read it - can anyone help?

[Marc - Devoteam]

Hi @Gabriel Lopes 

Welcome to the community.

Please check this issues based on the topic.

JRACLOUD-71406 

Make sure to use the CSV import via the "Cog Wheel", so the admin CVS import option.

[Gabriel Lopes]

Hi 

I got the config file to work and be accepted but i can only do the bulk upload through issues > import issues from CSV as i dont have admin permissions. 

To pull Original Estimate and Time Remaining fields, do you need to upload through the cog wheel?