How to make the fields in the "list" identical to every new or existing projects?

[Anthony Brazeau]

Backstory: I quickly have a lot of tickets within a single project and I like the way the tab "list" (when modified with the custom fields I need)  let's me see everything I need to know about our tickets. I also recently added new users that needs to see those projects, tickets and fields in the "list tab"

Right now, for every new project, we have to go and create about a dozen custom fields in the list tab which is very time consuming and only shows for the user that created them with the same computer that they were logged in when the field were added.

I would like that for every project we create, for the list tab to already have all the custom fields we need (and that for every users, on whatever computer they are logged in).

I've looked a lot on this forum and found promising answers, like modifying the default field configuration by adding custom fields to different screens (even tried all screens) but no success. I also tried creating custom tickets and adding fields to them, but no success there. I then tried automations to copy a template ticket or even a template project but no success there too. I still have to create custom fields in the "list" tab and add them... And then go over the whole process for every new project we create, for every users, on every computer... You get the gist.

I spent the last week racking my brains ofver this and I'm really desperate so I have to ask.

Is this possible to do in Jira?

Thank you Atlassian Comunity.

[John Funk · Accepted solution]

Hi Anthony - Welcome to the Atlassian Community!

I think you are looking for this: https://jira.atlassian.com/browse/JWMCLOUD-98

You should vote for and follow it. 

[Robert DaSilva]

Oh, good find on that feature request! That has significantly more votes than the one I linked. I agree on this being the one that deserves the vote.

[Robert DaSilva]

Hey @Anthony Brazeau , welcome to the Community!

I don't believe you are able to set default custom fields for Project Lists at this time. I do see that there is an open suggestion on the Atlassian public Jira project that tracks bugs and feature requests. I would recommend giving it a like and adding a comment voicing your support. https://jira.atlassian.com/browse/JRACLOUD-90526

What you might be able to do is leverage a dashboard to accomplish what you're aiming to do. You can create the dashboard once, add a Filter Results gadget, and then configure that to show only the custom fields you care about. You'll want to play around with the JQL filter you use, as this likely will show all work items across all projects, unless you restrict it in some way. Maybe by limiting it to Assignee = currently logged in user?

Alternatively, you can clone new dashboards for each project, and use that project's filter to change the configuration on a per-dashboard way.

Hope this helps!

Robert

[Jim Knepley - ReleaseTEAM]

Hi @Anthony Brazeau, welcome to the community.

It sounds like you're trying to do this:

https://support.atlassian.com/jira-cloud-administration/docs/configure-the-default-issue-navigator/

[Anthony Brazeau]

Thank you for your quick anser Jim, but not quite,

What you sent is for the issue navigator, but what I really need is that, when in a project, the different fields in the "list" tab are always the same, in the same order, for every users for every projects.

See the screenshot attached.

Thanks.