How to include parent issue name/summary in Slack message using {{lookupIssues}}

[Niccolo Ossude]

I've automated a Slack message every morning for urgent tasks due within a week.

I would like to know how to include the name/summary of the parent issue in this message (doesn't need a link), as it can be confusing to have only the sub-task summary without its parent. 

Here is the message:

Good morning <@xxxxxxxxxx>!
Here are your most urgent tasks over the next week, sorted by due date and priority

{{#lookupIssues}}
• <{{url}}| {{issue.parent.key}}> <{{url}}| {{issueType.name}}: {{summary}}> | Priority: *{{priority.name}}* | Due in: *{{duedate.diff(now).days.abs}} days*

{{/}}
_Please put a Due date if "Due in" field is blank._

If you need help with any task, check the "Other members assigned" field on the task to see who to ask.

I would appreciate any help with this! Thank you 

[Bill Sheboy · Accepted solution]

Hi @Niccolo Ossude 

When you are inside of the lookup issues iterator, just refer to the field name's smart value and not {{issue...}}  Then you would just need {{parent.summary}} inside the lookup loop.

Kind regards,
Bill

[Niccolo Ossude]

Thanks @Bill Sheboy I removed the issue and it fixed the issue! 

[Nithaya]

Hi @Niccolo Ossude ,

I'm Nithaya from the Automation team here at Atlassian.

Did you manage to make it work with {{issue.parent}} ? It should work with {{#lookupIssues}}.

If not, can you share any more detail or a screenshot about the automation rule you were wanting to create, to help us understand how we can support your use case?

Cheers,

Nithaya.

[Vishwas]

Hey @Niccolo Ossude 

Welcome to Atlassian Community !!

Is the parent issue the Epic Issue type ?

Did you try {{issue.parent.epic.summary}} 

https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/#--issue.parent--

The above URL lists the available smart values for {{issue.parent}}

Hope this helps !!

Regards,

Vishwas

[Pramodh M]

Hi @Niccolo Ossude 

Welcome to the Community!!

May I know if it's not working or are you looking at suggestions?

Let me know

Thanks,
Pramodh

[Niccolo Ossude]

Thanks @Pramodh M and @Vishwas !

I've tried to use smart values for {{issue.parent}} from 

https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/#--issue.parent--

but these aren't working, I believe these don't work when I use {{#lookupIssues}} ? This is the only explanation I have right now.

Also, the Slack message includes Tasks and sub-tasks, but my priority is to include the Task name for sub-tasks. Having the Epic name for the Tasks would be a bonus.

Thanks!