How to import modified JIRA custom field option text to eazybi?

[Will Willis]

I have a single select custom field that is imported into eazyBI.  I had to change the text/name of one of the field options, e.g. "Our Team" to "Team 1" because we added another team.  The changed option name displays in JIRA fine when I view/edit issues.  However, in eazyBI it still displays the old option name on reports.  How do I force eazyBI to import the new option name?  I have manually run the eazyBI import and I have reindexed my JIRA instance and run the eazyBI import again with no success.

Thank you for any help.

JIRA: 7.6.0

JIRA Service Desk: 3.9.0

eazyBI: 4.5.3

[Fazila Ashraf · Accepted solution]

Hi @Will Willis 

After Jira re-index is done, empty the cube (in Analyze tab) and then run an import on an empty cube. Emptying the cube forces full data re-import.
https://docs.eazybi.com/eazybijira/data-import/jira-issues-import#JiraIssuesImport-Re-importallissues