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How to import attachments stored in my local drive using CSV file?

Filip Philips
February 21, 2024

I have a copy of attachments from different Jira Instance and I want to import them using CSV Importer to my instance JIRA DC.

I couldn't find information how to set property path for file which is stored in my local drive in CSV attachment column . The phrase below doesn't work.



2024/02/19 21:50;reporter@email.com;namefile.pdf;C:\Users\xxx\Downloads\attachments\namefile.pdf

 Could you help me how refer to a file that is on the local disk?

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Jack Brickey
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February 21, 2024

Hi @Filip Philips , you need to be able to access the attachments via URL - create-issues-using-the-csv-importer 

I am unaware of being able to import from local drive. Have you found info supporting this?

Jack Brickey
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February 21, 2024

Here is an open issue that confirms this - https://jira.atlassian.com/browse/JRACLOUD-69952 

Filip Philips
February 21, 2024

No, I didnt found option about supporting import file from local drive.

So what is the other option to add attachments to tickets via CSV Importer?

Jack Brickey
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February 21, 2024

For CSV imports you can only use a public accessible site via URL. You could look at the APIs if that was an option for you.

Jack Brickey
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February 21, 2024

of course you could manually drag and drop them but that could be ugly. easier to move attachments to an ftp server I think.

Filip Philips
February 21, 2024

It could be any of ftp server with public access?

Also if I tried to add some files which is public it also didn't work for example https://www.oclc.org/content/dam/oclc/dewey/versions/print/glossary.pdf it is not added to issue.

What exactly I should put in attachment column ?

2024/02/19 21:50;reporter@email.com;glossary.pdf;https://www.oclc.org/content/dam/oclc/dewey/versions/print/glossary.pdf