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How to get this error resolved?

shreyas_rahul_daga_ext
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December 9, 2025

Not able to access Jira 

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Mercy
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December 9, 2025

If you can’t access Jira Cloud at all, first check [status.atlassian.com](https://status.atlassian.com) to rule out any ongoing outages. If the site is up, verify you’re logging in with the correct Atlassian account tied to your site and that your admin hasn’t changed your permissions. An admin can confirm under **Jira Settings > User Management** that your account is active and assigned to a group with the *Browse Projects* permission. If you’re the admin and still can’t log in, try an incognito browser session or clear cookies to rule out cached login issues.

shreyas_rahul_daga_ext
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 11, 2025

How to check, who is my admin?

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