How to get strikethrough on a ticket ID after closing it.

[Md_ Abrarul Huda]

After I close a ticket in jira I want to have the ticket id as strikethrough to visibly see that the ticket is closed. How do I do this?
In the workflow the final status is category is Done. But strikethrough still not coming.

[Trudy Claspill · Accepted solution]

Hello @Md_ Abrarul Huda 

You need to ensure that the Resolution field is being set when the Status is changed to a status value in the Done status category. That happens automatically in Team-managed projects. In Company-managed projects you have to ensure that an action/post function for this is added to the transitions that are to statuses that are in the Done status category.

If you are working with a Company-managed project you may need to contact a Jira administrator to have this change implemented 

[Md_ Abrarul Huda]

Got it. Added the resolution set to Done function in workflow. Working now.

[maharrashid Latif]

Thank,s you for interesting information this.