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How to get old interface back?

Joao Victor
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July 30, 2025

A few weeks ago Jira software introduced a new interface, but it has a ugly ux. 

I've been using jira for 7 years and abruptly changing it to a new "clean and easy to use" interface made my productivity going down, buttons and actions aren't in the place it was supposed to be, now I have to find out where the buttons are in the new interface. 

It was possible through Personal Settings > Jira Labs > New Navigation > Turn Off, but now the option disappeared and looks like the Jira team decided to rollout to all users. Without I even asking for. 

Is there any hidden option to get the old interface back? Or can I ask to support team? 


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Marc - Devoteam
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July 30, 2025

Hi @Joao Victor 

Welcome to the community.

You can't return to the old UI.

This also isn't abruptly done, thre have been community announcements on this.

introducing-new-navigation 

what-is-the-new-navigation-in-jira-service-management 

Atlassian-s-new-navigation-is-here 

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jay.kantaria
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August 12, 2025

Many users I know are completely dissatisfied.  Sidebar is over crowded and not user friendly.  Why can't they give options to choose? 

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