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How to get notified in slack channel when someone moves a ticket to my Jira project?

Li, Jing (Joy)
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January 21, 2022

Hi, I want to get notified in the slack channel when people from other projects moved their tickets into my project in Jira.

I have established integration between my slack channel and my Jira project. Now when a new issue is created in my Jira project, I will get a notification in my slack channel. Perfect! However, I want to expand the notification use case to "moving a ticket between projects", not just "creating a ticket in a project". I tried to use the "issue link is created" condition to manage my Jira-Slack integration but it's not working as expected. 

Any tips? Thanks! 

2 answers

1 accepted

1 vote
Answer accepted
Pramodh M
Community Champion
January 21, 2022

Hi @Li, Jing (Joy) 

Welcome to the Community!!

Use Automation to Integrate Slack and send notifications

Please find the reference here

https://www.atlassian.com/software/jira/automation-template-library/send-slack

Let me know if you have any further questions

Thanks,
Pramodh

Pramodh M
Community Champion
January 21, 2022

FYI

The link is just for example,

Modify this to include Transition Issue trigger and the Action as send slack message

Li, Jing (Joy)
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 23, 2022

Thanks Pramodh M for sharing the information! :) 

I am trying to implement it but seems that I will need my company slack admin to approve the webhook. Will see how it goes. 

0 votes
Jokero July 13, 2022

There is a ticket for that https://jira.atlassian.com/browse/API-20, but it's still not resolved

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