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How to format table / list into an automation mail

Peter Knaus September 8, 2020

I've got an automation for subtasks that arent processed yet. Kind of like: 

"The following tickets from {{issue.parent.key}} arent processed yet:

open tickets:

{{issues.url}}

assignees:

{{issues.assignee.displayName}}"

I'd like to have a table or at least a list to see which url belongs to which assignee. Most things i tried from the support didnt worked in our environment(Jira v8.2.4) or i just used it wrong :)

Thanks in advance

1 answer

0 votes
Ste Wright
Community Champion
September 8, 2020

Hi @Peter Knaus 

To confirm:

  • The scheduled email(?) above provides a link to a list of issues? And...
  • You'd like to have a list of issues in the email instead with the Assignee of each issue listed against it?

^ Would it be possible to provide more information on how the rule currently works? To try and locate an option, it'd be ideal to replicate your rule :)

Ste

Peter Knaus September 9, 2020

Hi @Ste Wright ,

the scheduled email shall send a list with all urls of the subtasks and the asignees of those subtasks. 

Currently the rule creates all urls and below all the assignees. That just doesnt looks that well.  The current rule is the mentioned above. 

Ste Wright
Community Champion
September 9, 2020

Hi @Peter Knaus 

If you could provide me the specific Trigger and Action (and any Conditions inbetween), this will help me replicate the rule.

A screenshot of the rule's specifics would be ideal :)

Ste

Peter Knaus September 10, 2020

Hi @Ste Wright , 

the automation looks like this: 

Anmerkung 2020-09-10 090102.jpg

Thanks in Advance :) 

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