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How to find out what the URL is for customer portals

NGIS Support July 13, 2018

Hi there,

 

I am quite new at Jira and I am wondering how do you know what the customer portal URL is?

 

I've created the project and added users to be able to view the customer portal, but I'm not sure what the URL of the portal actually is? 

 

3 answers

0 votes
NGIS Support July 13, 2018

Thanks very much.

0 votes
Tansu Akdeniz
Community Champion
July 13, 2018

Hi @NGIS Support

There is a customer portal button that lets you navigate the customer portal.

Related KB: https://confluence.atlassian.com/servicedeskserver/getting-started-for-service-desk-admins-939926058.html

BASE_URL/servicedesk.

NGIS Support July 13, 2018

Thanks guys,

I had the project set to Business rather then project type service desk.

Much appreciated.

0 votes
Alexey Matveev
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July 13, 2018

Hello,

Open projects -> choose your project. Then click the Customer channels icon

NGIS Support July 13, 2018

Thank you

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