How to extend the + Function in menue of a Comment in a Jira Ticket

[Olaf henke]

When comment a Jira Ticket, you have the option to insert some text template using the + option of the Comment menu.

We would like to add some more text templates for this option. How can we do this.

[Carlos Faddul]

@Olaf henke you can use add-ons like Canned Responses Pro Templates for Jira.

This add-on is very usuful to Jira Service Managment to reply customers.

I hope I helped you.

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