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  • How to download the backup generated on /var/jira/6.1.6/atlassian/application-data/jira/export if I've lost access to the OS but I have admin access to JIRA?

How to download the backup generated on /var/jira/6.1.6/atlassian/application-data/jira/export if I've lost access to the OS but I have admin access to JIRA?

cirovladimir
cirovladimir
April 7, 2015

Hi,

I've lost access to the server where JIRA is installed. Is it possible to download the backup file in any other way?

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Jobin Kuruvilla [Adaptavist]
Jobin Kuruvilla [Adaptavist]
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April 7, 2015

Nope. It is available only on the server and JIRA doesn't provide an option to browse and retrieve them!

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cirovladimir
cirovladimir
April 7, 2015

Sad to hear that, I suppose we'll have to start fresh. Thanks for your prompt response.

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