How to downgrade from Premium to Standard

[Sanjay Samani]

Hi there, 

looking for a how to guide on how to downgrade from Premium to Standard for Jira. I can see guides for Trello and downgrading to Free for Jira, but not from Premium to Standard.

Thanks,
Sanjay

[Nikola Perisic · Accepted solution]

Hello @Sanjay Samani 

1. Go to admin.atlassian.com

2. Click on Billing then click on Change plan

3.Select Standard

[Sanjay Samani]

Thanks Nikola, that explains why I couldn't see it. The guides for moving to Free all talked about the Users panel and removing users. I am not the right kind of admin for the Billing panel, so will discuss with a colleague when the time comes

[Enrico Maria Governatori]

I can't find my subscription there (but I have it on trello).

[Rami Schoenthaler]

@Nikola Perisic this approach no longer works. Ended up in a constant loop, with perpetual "Contact Us" prompts rather than an actual, clear-cut method of downgrading.

Followed your instructions, and was unable to complete the task.

Atlassian has made it almost impossible to downgrade and it's actually a legal issue that needs to be actioned.