How to disable the status?

I need to know how to disable the status box in jira

Screenshot 2023-01-05 100410.png

3 answers

2 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

Post a new question

1 vote

Answer accepted

Hi @suren ,

there is a pretty new (and in my personal opinion, also very good and true) article on Best Practices for Setting Resolution field for Jira (atlassian.com) that explains the "best practices" for using the "Resolution" field.

I suggest that you check this to understand how status and resolution are intended to be used in Jira. If you follow this path, you will get a lot of value out of the box simply because you use the tool how it is intended.

Regards,

Harald

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

@Harald Seyr thank you for pointing him to my article :)

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

0 votes

Answer accepted

Hi @suren

This is the resolution field, which plays a very important role on Jira. Apart from the fact that hira considers an issue as "done/finished" only when it has a resolution, that field triggers events and is part of some of Jira's built in functionalities (e g. Resolved vs created gadget).

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

But to answer your question you simply don't set a resolution and this field will not show any value. But I don't recommend it

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

0 votes

I don't need to repeat what Harald and Alex have said already, but I do want to say that you probably need to fix your configuration.

"not fixed" as a resolution suggests that you have mis-configured your system. I suspect you've put resolution on a create or edit screen, and when people are using "not fixed", they probably really want it to say "unresolved".

This will mean you've got a pile of issues that Jira can't report on accurately.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Was this helpful?

Thanks!

Jira

DEPLOYMENT TYPE

CLOUD

PRODUCT PLAN

STANDARD

PERMISSIONS LEVEL

Product Admin

Forums

Q&A

Community resources

Support

Top groups

Community resources

Support

Learn

Community resources

Support

Events

Community resources

Support

How to disable the status?

3 answers

2 accepted

Comments for this post are closed

Was this helpful?

Thanks!

DEPLOYMENT TYPE

PRODUCT PLAN

PERMISSIONS LEVEL

TAGS

Community showcase

Atlassian Community Events