How to disable a Jira Service Desk Project? I don't want to just delete it incase I need it.

[cole_evans]

When installing an add-on for our jira service desk we ran into an issue where there is for whatever reason a completely new service desk project ontop of the original one we want to keep. 

This is also visible on our customer portal, which is the core issue. How can I disable this from being visible to clients?

[Salman Muhammad · Accepted solution]

Take everyone out of the permissions so no one can view it? Basically empty out the customers.

[cole_evans]

Thank you! Worked perfectly :)