How to determine SEN

[Tom Cappellino]

What is the best way to find the SEN of my Atlassian Cloud Jira Software product? 

[Brant Schroeder · Accepted solution]

@Tom Cappellino Welcome to the Atlassian community 

1. Log in to your My Atlassian account as the account holder or the technical contact.
2. On the Licenses page, locate the license for which you need support. SEN numbers are located in the first column or immediately after the product name.

[Tom Cappellino]

Thanks, thats great!

[Mayur Jadhav]

Hi @Tom Cappellino 

Welcome to the Atlassian community!!

1. Log in to your My Atlassian account as the account holder or the technical contact.
2. On the Licenses page, locate the license for which you need support. SEN numbers are located in the first column or immediately after the product name.

Atlassian has created very detailed document on How to get SEN number

Hope this helps

Cheers,

Mayur

[Tom Cappellino]

Unfortunately that link only discusses on prem installations.  Not cloud.  

[Mayur Jadhav]

They have also mentioned that you can get SEN number from the my Atlassian account.

[Tom Cappellino]

But org admin do not see all site SENs listed, correct? Unless they are specifically a technical contact?

[Mayur Jadhav]

@Tom Cappellino  Yes that is true