How to customize display width when creating a ticket?

[yoann le priol]

Hi,

On service desk 3.1.9, my customers are not cumfortable with display width when they create a ticket. When I take a look at it this screen take only half of the width it can take and this is not very cumfortable when they have to make a long explanation in description field.

How can I resize it?

Best regards,

[Gaston Valente]

i think that this is not possible.

you can create a custom plugin adding a page in the service desk context or use the extension points to modify the ui:

https://developer.atlassian.com/jiradev/jira-applications/jira-service-desk/jira-service-desk-ui-plugin-points-customer-portal