How to create a read-only service user for backups and user maintenance

[Matthias Holzapfel]

Hi,

I'm looking to create an admin-level service user that only has read access to the site.

We currently have two use cases for this user:

1. Pull Backups. For this, the user needs to have admin permissions but it doesn't need to be able to modify items

2. Perform user maintenance. We want to automatically crawl the user base looking for users who haven't logged in for a while.

Both those use cases require admin, the second case even requires access to the organization-administration but neither case requires rights to modify items.

Is it possible to create such an admin user with restricted rights?

Best Regards

Matthias

[John Funk]

Hi Matthias,

I am not aware of any mechanism for a user to be a Read-only Admin in Jira. Your best bet would be to use an Admin account and then capture the data and post in Confluence or in your internal environment somewhere with read only. 

You might take a look at the Revyz Configuration Manager app in the Marketplace. Full transparency, I am an advisor to Revyz. But I think you will find it to be a good tool.