How to create a new line using addMessage to write lines to the Automation Audit log

[Gisela Lassahn]

Hi community,

I've an automation rule using the action "Execute a ScriptRunner script" and am trying to write output with line breaks to the rule's Audit Log with addMessage, for example:

addMessage("1: a\r\nb\r\nc")

addMessage("2: a<br/>b<br/>c")

addMessage("3: a\\nb\\nc")

addMessage("4: a\u000Ab\u000Ac")

None of these variants work as expected.

The output is: 1: a b c, 2: a<br/>b<br/>c, 3: a\nb\nc, 4: a b c
Do you know a demonstrably effective method for this?

Many thanks and best regards,
Gisela Lassahn

[Tuncay Senturk _Snapbytes_]

Hello @Gisela Lassahn 

As far as I know, Audit Log renders output as a single line and does not interpret escape characters, line breaks or HTML tags. I believe this is the way how they prevent injection and being vulnerable to attacks.

[Gisela Lassahn]

Hello @Tuncay Senturk _Snapbytes_ ,

thanks for your reply!

It sounds comprehensible.

Unfortunately you even don't get a new line if you use another addMessage().

Would that be a feasible suggestion to Atlassian or Adaptavist to start a new line for each addMessage()?

Or do you think they couldn't solve it?

[Tuncay Senturk _Snapbytes_]

Since the concatenation of separate addMessage messages occurs in the Jira Automation UI, it is on Atlassian's side. Therefore, raising a ticket to Atlassian support is a better option, but you could also ask Adaptavist for assistance, as they may have better insight into this issue.