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How to control users in each app individually

Lior February 6, 2022

I have 2 apps of Atlassian (Jira & confluence)
every time I am delete user in app jira or confluence it's delete automatically
in second app


like the users is sync between apps

2 answers

1 vote
Nic Brough -Adaptavist-
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February 6, 2022

Welcome to the Community!

Yes, this is what we would expect.  Cloud systems use a shared user directory system, the users are not actually "in" Jira or Confluence, they are in the directory, and Jira and Confluence read the directory.  

When you are deleting a user, you are deleting them from the directory that both applications are looking at for their users, not from the application.

You'll need to look at how a user is allowed into each application.  When you go out of Jira or Confluence to maintain the users, look at their "application access" - this is what you need to change to take away their access to one of your systems.

Lior February 7, 2022

first of all thank for your comment, ,but maybe you not understand my question.

How I can remove LDAP sync?

every time I create new user in Confluence  this happand sync auto with userlist in Jira

Nic Brough -Adaptavist-
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February 7, 2022

You would have to decouple the Jira or Confluence from the user directory you are using, and swap to another one.

Lior February 7, 2022

you can explain to me how do it?

Nic Brough -Adaptavist-
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February 8, 2022

You've said you are on Cloud and using LDAP, which means you must be using Atlassian Access.  You'll need to decommission the connection your Cloud Jira has in there and work out how to migrate all your users to Atlassian or Google accounts.

I'm not sure that is what you really want to do - it's a big change to your systems.

Lior February 8, 2022

No, I have Jira server 

0 votes
Lior February 7, 2022

anyone?

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