How to connect to JIRA server using client certificate when creating a data source of BIRT report

[Ai Fujimura]

Hello.

I downloaded BIRT For JIRA and installed 2 JIRA servers.
And I refer to this documentation.:https://kintosoft.atlassian.net/wiki/spaces/SFJRC/overview
About One server, I could make out BIRT report.

But when I try to edit data source to another server, I fail to connect that.

another one is need the client certificate when accessing JIRA.
I think I need to set up client certificate or something...
Please tell me how to solve this problem.

[Nic Brough -Adaptavist-]

I think you are right about the certificate.

When you use a browser to connect to a service that is secured with https, there's a (mostly behind-the-scenes, because you don't care, automatic) process that sets up a secured channel.  Your browser says "hey, you're secure, how do I talk to you"?  The server hands back a certificate that the browser can use to encrypt and decrypt the rest of the following conversation.

The program that you have shown us screen-shots of does not do that automatically, it needs to have the certificate installed.

This is a bit of a slog, but, grab a browser and go to your Jira, and log in as normal.  This gives you a secured session we can work with.  Look at the url, most browsers will show a padlock or security icon next to it when the url is https.  Click on that and floow all the "more information" type options until you get the option to view the certificate.  Follow that link too, and most browsers will offer you "download" or "export".  Use that, and save the file it creates somewhere you can find it.

Now you have a good certificate, you will need to add it to the keystore that your reporting system uses.  Once the cert is installed, you should find you can log in ok.

[Ai Fujimura]

Thank you for the good tips.
I could download the certificate file from a web browser.

Unfortunately,I tried to look where I add or install it to the keystore that your reporting system uses up, but I couldn't find it.