How to clone items

[Marilia Ximenes de Araujo]

I need to create an automation where the fields 'description', 'assignee', and 'summary' should be cloned from the parent task to the sub-task. However, I couldn't make it work.

[Joseph Chung Yin · Accepted solution]

@Marilia Ximenes de Araujo 

Welcome to the community.  When do you want to cloned parent issue's field values into your subtasks?  I am assuming that the subtasks were already created, but you want them to have parent issue's summary, description, and assignee to be carry over into the subtasks?

Please provide more information, so we can better assist you.

Best, Joseph Chung Yin

[Marilia Ximenes de Araujo]

Thanks Joseph!
I want to clone the information at the time of subtask creation.

[Manoj Kumar Gangwar · Accepted solution]

Hi @Marilia Ximenes de Araujo ,

You can create an automation rule to copy field values from the Parent issue to Sub-task issues.

Add Trigger- When Issue Created

Add Condition- If Issue type = Sub-task Issue type

Add New Action- Edit Issue

Select the field names and change it to copy from Parent.

Save the automation.

[Marilia Ximenes de Araujo]

I did it this way (sorry for being in Portuguese. I'm from Brazil).
But it would be:
Add trigger - when the issue is created

Add condition - if issue type = subtask issue type

Add new action - clone item to
(choose the field where I want to clone to the parent item)

That's because I want to clone it at the moment I create a new subtask.

[Rebekka Heilmann _viadee_ · Accepted solution]

Hi @Marilia Ximenes de Araujo and welcome to the Community!

Can you specify whether it's Server/DC or Cloud?

These Screenshots are for Cloud:

You need the Edit issue Action.

1. Under "Choose fields to set" pick whatever fields you want to copy

2. (...) change to "COPY"

3. Click on the "Copy xxx from xxx" and change to Parent issue