How to clone issues with confluence page?

[Srujan kumar]

I need to clone issues from JWM to Jira software, where I'm failing to clone those confluence page links which is linked to issues in JWM. Need your support in cloning issues with confluence page link included.

[Marlene Kegel - codefortynine · Accepted solution]

Hi @Srujan kumar,

I am Marlene from codefortynine.

If the workaround mentioned is too time consuming for you, another option would be to use our Jira app Deep Clone for Jira.

With our Jira cloud app you can clone Confluence links and other remote links. 

• Simply navigate to the issue you want to clone
• Click on the three dots menu
• Click Deep Clone

[Sachin Dhamale · Accepted solution]

@Srujan kumar 

What is the JWM? 

You want to clone issue in JWM and them move to Jira?

[Srujan kumar]

Jira Work Management(JWM), Issues have been created in JWM and linked with confluence pages . Now i want to clone those issues to Jira Software but unable to clone confluence page link which is available in original issue. 

[Sachin Dhamale]

@Srujan kumar ,

This is the known bug 

https://jira.atlassian.com/browse/JRASERVER-42346

Follow the workaround it will fix the issue 

Workaround

1. On the issue you want to clone, add a link to a different JIRA issue (just don't use 'clones' or 'is cloned by' types)
2. Now when you clone there is a checkbox to copy links. Check the box. The Confluence/external link will be copied along with the JIRA issue link.
3. After cloning, remove the unwanted JIRA issue link.