How to clone an issue and retain the comments in Jira Data Center

[Gregory Kremer]

Hi Jira experts. I'm looking for an advice on how to retain comments when cloning an issue in Data Center environment. I found example(s) on how to do it in Cloud, but not in Data Center. Any help would be greatly appreciated. Just as an FYI - no ScriptRunner is available to me. Please let me know if you have any questions.

[Florian Bonniec]

Hi @Gregory Kremer 

Do you need to keep the content of the comment or also the author and dates ?

Regards

[Gregory Kremer]

@Florian Bonniec Thank you for your reply.

Yes, I'd like to preserve as many details as possible.

[Florian Bonniec]

Do you have any app available ?

With just automation, you can add all comments in 1 comment on the new issue.

Trigger Link create  'Cloners'

Action

{{#destinationIssue.comments}}
{{author.displayName}} {{body}}
{{/}}

Regards

[Gregory Kremer]

It is a FedRAMP system, so, unfortunately, I don't have any other options.

[Gregory Kremer]

I was hoping that something similar to the Cloud automation exists.