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How to check what user group could access a given issue

Jason Yeung
Jason Yeung
Contributor
September 23, 2020

Hi,

We currently have a user who is added to a sprint under a board named "CDC Team 1". However the issue she is assigned to does not appear on this board:

Team1.jpg

However when we view the same sprint under another board (named "CDC Team 2") that she isn't assigned to, the issue appears:

Team2.jpgI was wondering if there are any reasons this may happen? Is there a way to check that board / group the issue belong to? 

 

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Niranjan
Niranjan
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September 23, 2020

Hi @Jason Yeung ,

Kindly compare the filter queries of both the boards. The filter of the board may be the reason for the issue not shown on the board.

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Jason Yeung
Jason Yeung
Contributor
September 23, 2020

Thanks! that worked. 

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Jira
Jira
DEPLOYMENT TYPE
SERVER
VERSION
8.5.3
TAGS
AUG Leaders

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