I need to change the base URL of my JIRA and Confluence Cloud instances. Can you please provide the steps to do so?
If you mean changing the url of the instance, see https://confluence.atlassian.com/display/CLOUDKB/Changing+the+Cloud+Instance+URL+Address+or+Migrating+to+a+New+Cloud+Instance
I'm sorry, but this is insane that you are not able to change the base URL for a JIRA Cloud account.
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You can't: not for the cloud products.
But what are you trying to accomplish?
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