How to change project issue is a part of?

Tudor Hofnar
Contributor
October 12, 2012

How can I change the project that an issue is assigned to?

For example if I have Project 1 and Project 2 and I create an issue Issue X under project 1. Is there any way I can easily move it to Project 2?

Furthermore, is there an automatic way to assign tickets from Zendesk to a specific project? For example, lets say I have a dropdown for 'Product' in the in Zendesk, and each Product has a project in JIRA. When I share my ticket with JIRA, can that new issue go directly under one of the Projects that is selected from the dropdown in Zendesk?

Thank You!

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Arthur Gonçalves
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 12, 2012

Hi Tudor,

Please find listed here the steps to easily move your issues between projects. :D

Cheers,

Arthur Gonçalves

Tudor Hofnar
Contributor
October 12, 2012

Thank you! But is there any way for an issue to be moved automatically? Am I able to create a workflow to move issues based on one of the custom fields?

Nic Brough -Adaptavist-
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 12, 2012

Define "automatically"

One definition you've given already - part of a workflow. That isn't possible without writing a listener to do it.

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