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How to change payment policy?

최병국
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August 11, 2025

I'm currently using two Atlassian products, as shown below.

I'm currently paying monthly for 23 users. I'd like to change this to 50 users and pay annually.

I haven't been able to find a way to change the users and pricing policy in Atlassian Web. Please let me know how to do so.

 

Jira
cpro-cam.atlassian.net | E-42H-HXG-KBX-CW4

 

Jira Product Discovery
cpro-cam.atlassian.net | E-43R-MBP-63B-VFP

1 answer

0 votes
Brant Schroeder
Community Champion
August 11, 2025

@최병국 Welcome to the Atlassian community

You can change from monthly to annual billing by following the steps here: https://support.atlassian.com/subscriptions-and-billing/docs/switch-from-monthly-to-an-annual-subscription/ 

I believe you have to contact support to change your user tier if you are unable to do it when you change to the annual plan.  

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