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How to change details shown when an issue is opened

How to change details shown when an issue is opened

Hi,

When an issue is opened to view it, there are a list of fields shown below "Details" in the Edit view but they are not shown when the field is not filled. Is it possible to make them always visible whether they are filled or not?

Thanks

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1 vote

Answer accepted

You will have to modify a bundled plugin to do this but that is not an option in onDemand.

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1 vote

No, at least not out of the box or with any plugin I know of. I strongly advise against prepopulating the fields with anything such as TBD. We did this early one because the lack of a field being shown bothered one of the managers. What we ended up with was a bunch of issues with TBD being left in the field. People never put in the correct information. Since there is something there it fulfills the 'field required' requirement so people ignore it.

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0 votes

Understood. Hope the Ondemand version has the same functionalities than the other one.

Thanks for your help

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How to change details shown when an issue is opened

3 answers

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