How to add description/reminder in log work screen?

Jason Liu
Contributor
October 13, 2023

I want to ask if we can configure the log work screen by adding some description or reminder. 

2 answers

0 votes
Wojciech Wardaszko
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 16, 2023

Hi @Jason Liu 

@Fabio Racobaldo _Herzum_ is correct - Jira's built-in capabilities do not allow for customization of the log work dialog, but that does not mean it's impossible.

If you're fine with using a third-party app, I gladly recommend our Clockwork Free. It asks for a worklog description by default, and you can configure the dialog to make adding the description mandatory.

Clockwork is well-known for its automated time-tracking mode, but please note that the feature to make description mandatory only works when a user manually adds a worklog or stops a running timer. Automatic timers do not show the log work dialog when they are stopped, so the users are not asked to fill in the description.

With Clockwork Pro you can further customize your log work dialog by adding custom worklog attributes.

Let me know if you have any questions.

Cheers!

Jason Liu
Contributor
October 31, 2023

Hi Wojciech. We are using Jira server and don't want to install more apps. I want to know if there's a way to have a pop-up screen to give some hint before the log work screen shows.

Wojciech Wardaszko
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 2, 2023

Oops, my bad, sorry. Clockwork is Cloud only.

In this case, I'd look to ScriptRunner - maybe you have it installed already, it's extremely popular.

I have no experience with that tool, but maybe there is someone else here that can help with that.

Best of luck!

0 votes
Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 13, 2023

Hi @Jason Liu ,

for my knowledge it is not possible to customize builtin worklog screen.

Fabio

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
SERVER
VERSION
8.5.2
TAGS
AUG Leaders

Atlassian Community Events