How to add custom field value in email?

[Dee Minty]

Hi There, 

I'm trying to show a custom field value in my automation email, but it didn't work. I received the email but there's no value in it.  

Could you please let me know what did I do wrong?

Thank you so much.

Custom filed name "Personal Email". 

I'd like to show "test@a.com" in the email.

[Asha Goyal]

Hi @Dee Minty 

Could you please try field value by using {{ issue.customfield_10132.value}}

Here is the document for further reference:

https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/

Hope it helps.

Thanks

[Dee Minty]

Hi @Asha Goyal Asha,

Thank you for your reply, I've tried it and also didn't work. Is there anyway else? 

Thank you.