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How to add Information box to Create Page in Jira Cloud

Natalie Cotela
Contributor
December 15, 2025

How do I create an information box to the create page in Jira Cloud - see wireframe below? I found out how to do this on Jira Server, but that is not available in Jira Cloud. 

Screenshot 2025-12-15 at 12.12.11.png

2 answers

1 vote
Oleksii Melnyk _MOY Apps_
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December 15, 2025

Hi @Natalie Cotela !
You can try to create "Message Custom Field (for edit)" and add it to a create screen:

Снимок экрана 2025-12-15 в 22.19.15.png

Then you can configure a default value:
Снимок экрана 2025-12-15 в 22.17.29.png

 

And on the create screen, it will look like:
Снимок экрана 2025-12-15 в 22.17.23.png

Natalie Cotela
Contributor
December 15, 2025

@Oleksii Melnyk _MOY Apps_ Have you done this in Jira Cloud? I have created the custom message edit field, but have not found a way to add it to the Create Screen. 

 

Oleksii Melnyk _MOY Apps_
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
December 15, 2025

Yes, just add it to the Create screen
Снимок экрана 2025-12-15 в 23.48.01.png

Natalie Cotela
Contributor
December 15, 2025

I see so that is just adding the box to each work item type screen and not a general description that is on the create page to be viewed no matter what work item type is selected. Alrighty - thanks for the option. 

0 votes
John Funk
Community Champion
December 15, 2025

Hi Natalie,

That functionality is not available in Jira Cloud. 

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