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How to access the names of members of a group via automation

Eli Devlin
Contributor
July 3, 2025

I have a requirement to expose the names of members of a group (either Atlassian group or Entra synced group) in a request. I can't find any methods that access the names of the members of the group, there doesn't seem to be a smart value that will help either. 

 

Has anyone found a way to access and use the names of group members? Or Account IDs? Or UPN/email addresses? 

 

One of many use cases would be:

Request is waiting for group approval, who are the members of the group that needs to approve it?

 

Thanks, 

Eli

1 answer

0 votes
Trudy Claspill
Community Champion
July 3, 2025

Hello @Eli Devlin 

You would need to use the Send Web Request action to call the REST API endpoint to retrieve the group members.

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-groups/#api-rest-api-3-group-member-get

The output includes the account id, display name, and email address of each group member.

Eli Devlin
Contributor
July 3, 2025

Hi Trudy, 

Thanks for the speedy reply, but would you mind breaking down the detail a little if you have some time? 

As I understand it, I configure send web request automation component as follows:
Web Request URL: https://<domain>.atlassian.net/rest/api/3/group/member 

HTTP Method: GET

Web request body: ??

Key: Authorization - <base 64 encoded email address+API with "Basic " in front of it> 

 

But I'm not really sure what to do after that either.

Thanks in advance for any guidance you can offer!

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