How to Automate Issue Transitions in Jira Using Automation Rules?

Hi @Malik Hassan,

Welcome to Atlassian Community!

For the Done transition automation, have a look under Templates in Automation, there is a rule called "When all sub-tasks are done → move parent to done" that is exactly what you are looking for.

For the first rule, how do you determine if someone starts working on the item? Do the user have to update the item or transition it?

For your third automation, create a scheduled automation that used a JQL to find issues that have been in the same status for specific amount of time. You can use the updated field to find when it was last updated and then use CHANGED to specify the statuses. Teh other option would be to use an app like time in status that can give you the specific timestamp when the status change happened. Check out this article for more information.

Automating issue transitions in Jira can help streamline your workflow and reduce manual steps. To move an issue to “In Progress” when work starts, you can use the “Issue Assigned” or “Issue Updated” trigger with a condition to check the current status. To mark an issue as “Done” when all sub-tasks are completed, use the “Sub-task Resolved” trigger with the “All Sub-tasks Completed” condition. For alerts on issues stuck too long, a scheduled trigger with a JQL filter works well to send reminders or auto-transition them. Start with simple rules and build up gradually to avoid conflicts.