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How exactly to extract global id for function issuesWithRemoteLinksByGlobalId

Mariia Romanova _Marketplace Expert SL_
Atlassian Partner
November 5, 2024

Hey guys! I have red a lot of posts but still dont see any answers concerning the jql search by function issuesWithRemoteLinksByGlobalId(). This function as I understood  requires GlobalID.... that I am not able to detect in Web Links. Unfortunately on Developer community I also didnt see any tutorial for an end user to understand how exactly I can search for issues that are linked to a particular web. Can anybody help with this in Cloud and DC? (as I can see this function is supported in both Cloud and DC).  

Please avoid sujestions about script runner or any other app that has constructed this functions on their backend. 

I need pure JQL and steps how to obtain all nessesary requisites to be able to use this function))) Probably it doesnt work at all right now?) 

 

1 answer

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Marc -Devoteam-
Community Champion
November 5, 2024
Mariia Romanova _Marketplace Expert SL_
Atlassian Partner
November 12, 2024

thank you Marc) I saw this articles ))) both of them dont explain how to extract GlobalId)))) 

Marc -Devoteam-
Community Champion
November 12, 2024

Hi @Mariia Romanova _Marketplace Expert SL_ 

To get the global ID of the remote link, you can use the REST API.

https://<yourSite>/rest/api/3/issue/<issueKey>/remotelink

Patrick Hicks
March 17, 2026

@Marc -Devoteam-
I have an instance where the Global ID is not present in the output from this post.  Could you suggest next steps which would enable me to use this issuesWithRemoteLinksByGlobalId function?

[
  {
    "id": 233613,
    "self": "https://aaa/rest/api/3/issue/xxx-1110/remotelink/233613",
    "application": {

    },
    "object": {
      "url": "https://aaa.com/StoryGrid?StoryID=142066",
      "title": "Jira Align",
      "icon": {
        "url16x16": "https://aaa.com/favicon.ico"
      },
      "status": {
        "icon": {

        }
      }
    }
  },
  {
    "id": 542962,
    "self": "https://aaa/rest/api/3/issue/GNSNRS-1110/remotelink/542962",
    "application": {

    },
    "object": {
      "url": "https://aaa.com/now/nav/ui/classic/params/target/change_request.do%3Fsys_id%3D002ae30f87de3a50890b8596cebb35b9%26sysparm_stack%3D%26sysparm_view%3D",
      "title": "CHG2774766",
      "icon": {
        "url16x16": "https://aaa.com/favicon.ico"
      },
      "status": {
        "icon": {

        }
      }
    }
  }
]

 

Marc -Devoteam-
Community Champion
March 18, 2026

Hi @Patrick Hicks 

This is a realy old post, so it should not be used anymore.

But to clarify, a Remote Issue Link is a function of a Jira Issue to refer to an external text URL.

If you browse to a Jira Issue with the + you can add a Web Link.

For example, you can add a URL of "google.com" and Link Text to go with it.

When you then use the API endpoint you referred to (/rest/api/3/issue/{issueIdOrKey}/remotelink), you should see the "google.com" listing returned (or whatever else was

Global ID is only there if a 3rd party app provides the option to create links. Then the 3rd party app should provide this solution. 

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