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  • How does assigning issues to component leads work with multiple components listed during creation

How does assigning issues to component leads work with multiple components listed during creation

Brian M Smith
Contributor
May 2, 2023

For JIRA cloud, when creating issues, and using automatic assignment issues are assigned to a component lead if a component with a component lead is included.   What about issues that are created with multiple components that each have a different component lead, and notification is set to component lead for each? 

https://support.atlassian.com/jira-software-cloud/docs/who-does-the-automatic-assignee-option-assign-an-issue-to/

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Mikael Sandberg
Community Champion
May 2, 2023

Hi @Brian M Smith

Welcome to Atlassian Community!

If you create an issue with multiple components that have leads the issue will be assigned to the lead who's component is furtherest to the left. Example, let's say you create an issue and add 3 components (comp1, comp2, comp3) and comp1 and comp3 both have leads, the issue would be assigned to comp1.

Mikael Sandberg
Community Champion
May 2, 2023

Now, if you want to notify and maybe add all component leads that have a component added to and issue you could do that with automation. All you would need to do is use the web request action to get each lead via the REST API and then send them a notification/add them as watchers to the issue.

Brian M Smith
Contributor
May 3, 2023

Thank you so much, that helps. Hope it helps others too.

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