How does Jira Plans pull in data from the Project link?

[Joni Johnson]

We have a plan setup that pulls data from the Jira Project. The work item rules are to not show items that are done 30 days or older. Viewing the plan on 11/5/25 and 11/6/26 there is one item in the project that was closed on 11/5/25 and it does not show on the roadmap. Since we are excluding items closed 30 days or later, I would expect it to show. We don't have any specific work items excluded by user or releases. 

Anyone have ideas on what is occurring or where I need to look to see if there's a setting I am missing?

Thanks.

[Karthik Chintapalli]

Hi @Joni Johnson 

Advanced Roadmaps does not always calculate age based on the Resolved/Done Date
Jira Plans uses Completed Date not Done Date and also check for any subtasks are there

Thank you

Karthik

[Joni Johnson]

@Karthik Chintapalli Thank you for the response.  Is there a way to view or export the completed date? I tried JQL for the key in question and complete wasn't a column selection. Can you clarify what is meant by check any subtasks are there? 

[Karthik Chintapalli]

Hi @Joni Johnson 

 How to view/export the Completed Date
Advanced Roadmaps’ Completed Date is not an Issue field in Jira and cannot be added as a column or exported through JQL.
It is an internal calculation used only inside Plans based on:

Resolution date

Status transition history

Subtask completion

Parent/child roll-ups

There is no JQL field, no column selector, and no direct API field.

To infer it manually:
Open the issue → History → check the timestamp when it moved into a Done status, and ensure all subtasks reached Done. Plans may shift the completed date forward if subtasks ended later.

and coming to subtask

In Plans, a parent item is not considered complete until all subtasks are complete. Example:

Parent Story moved to Done on Nov 5

One subtask finished on Nov 12

Plans considers the Story’s Completed Date = Nov 12, not Nov 5.
If that moved it outside the 30-day range, the Story disappears from the Plan.

This behaviour applies to:

Epic → Stories

Story → Subtasks


Let me know if you have any questions

Thank you 

Karthik