How do you show groups when restricting comments in Jira cloud?

[Mark Phillips]

We've recently migrated from Jira server to Jira cloud. In Jira server you could restrict issue comments to groups as well as project roles. In Jira cloud, it appears you can only restrict comments by project role.

Is there a way to show groups for comments restriction in Jira cloud?

[Vikrant Yadav]

Hi @Mark Phillips  It seems that Comment Visibility is set to Project Roles only in your instance, Kindly enable Comment visibility Groups & Project Roles from System >> General Configuration >> Comment Visiblity. 

[Mark Phillips]

OMG! How did I miss that! I was looking for that setting but went straight past it.

Thank you.

[Vikrant Yadav]

@Mark Phillips  Glad to hear I am able to help you out :)