The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How do you replay all to a post and how do you cc: in Jira

chris.kaye
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 19, 2021

I see no possible way to reply to a thread and I find myself having to manually put in five or six people to ping for every response. There has to be a simple way to reply to all like email has. Also I see people with cc in the ticket how is that done?1.png

2 answers

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

1 vote
Mikael Sandberg
Community Champion
August 19, 2021

Hi @chris.kaye,

Welcome to Atlassian Community!

Instead of using the @ mention in the comments you could add the users as watchers to the issue, that way they will be notified every time there is a change to the issue. The @ mention only applies to that specific comment, and it is up to the user to decide if they want to add themself as a watcher. 

0 votes
John Funk
Community Champion
September 17, 2021

Hi Chris - you could create a team and then do the @Team to notify them. That won't help a lot though if each issue has different people on it. 

Also, all the @ does is sends an email. If you post something in the comment, they all can see it. 

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events