How do you make it so your ticket description has bold text when it's created by Jira automation

[Carlos Lara]

Creating Jira tickets with Jira automation, I tried using *word* to bold words in the description field, but when the ticket gets created by the automation, the description in the real ticket doesn't contain any bold *word*s.

[Vikrant Yadav]

Hi @Carlos Lara  Welcome to Atlassian Community!

For making a text bold use **bold** syntax.

Markdown language works for text fomatting via automation

*italic*

italic

Also _italic_ works

**bold**

bold

Also __bold__ works

***bold italic***

bold italic

Triple asterisks

~~strikethrough~~

strikethrough

Useful for edits

`code`

code

Inline code

[Vikrant Yadav]

official : https://support.atlassian.com/jira-software-cloud/docs/markdown-and-keyboard-shortcuts/

[Brant Schroeder]

@Carlos Lara welcome to the Atlassian community

Can you share a screenshot of your automation so I can see what you are doing.  The *Word* is the correct way to bold an issue in an automation.