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How do we migrate all existing tickets from one JIRA account to other?

Parul Maheshwari
Parul Maheshwari
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July 10, 2018

We are in the process to moving all tickets from one JIRA account to another. Using an export file does not provide all the information and misses historical data and comments etc. 

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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July 10, 2018

By "account", do you mean a user account, or you have two separate Jira instances?

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Parul Maheshwari
Parul Maheshwari
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July 17, 2018

I mean User Account.

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Joe Pitt
Joe Pitt
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July 17, 2018

If it a user account, not a different JIRA instance, why are you exporting anything? 

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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July 17, 2018

Then what Joe says.  Export and import is a total waste of time.  Bulk edit to change the "account" on the issues, and maybe again if the issues need to move project as well.

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