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How do users licenses work when using multple site under one org?

Christopher Johnston
Contributor
July 21, 2025

We're upgrading to Jira Enterprise and are excited about the ability to create multiple sites within one org. We anticipate many users needing access to multiple sites. We have managed users due to owning our domain. If a user is given access to two sites and the same product on both (example, Jira) does that count as 1 or 2 against the total Jira license count?

2 answers

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2 votes
Mikael Sandberg
Community Champion
July 21, 2025

On the enterprise plan the license count for a user that have access to multiple instances still just count as 1.

1 vote
Tinker Fadoua
Community Champion
July 21, 2025
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