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How do i turn off/deactivate/remote the AI features

Adam Parker
Contributor
September 19, 2025

it does not help me use jira

it wastes my time

it hallucinates incorrect information

i do not want it as part of my jira usage, how do i remove it or turn it off.

read this next part carefully: i do not care why you think its good or useful. i want it gone. dont waste my time with replies that do not help me remove it.

1 answer

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Answer accepted
Robert DaSilva
Community Champion
September 19, 2025

Hey @Adam Parker 

AI functionality is broken into two areas:

  1. Atlassian Intelligence, and
  2. Rovo AI

These features can be disabled via the Admin Hub at admin.atlassian.com. Here, you'll want to navigate to the AI Settings area. Atlassian is changing around the UI, so it may be under Settings, or under Apps.

To disable Atlassian Intelligence, find the AI-enabled apps page, and remove the apps you do not want Atlassian Intelligence to appear for. This will be specific for each app, such as JSM and Jira individually.

At the moment, it doesn't appear Atlassian has a control to disable Rovo itself. These features are baked into the Platform Experiences, so you will simply have to avoid using them.

EDIT: I believe with disabling the Atlassian Intelligence features and removing AI features from all your apps, Rovo will be disabled as well. I haven't tested this, however, so this may not be 100% accurate.

Rovo features include

  • Rovo Search - Searching across your organization and connected tools
  • Rovo Chat - Having a conversation with the AI
  • Rovo Studio and Agents - Building and using Agents to assist with your tasks

Hope this helps!

Robert

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