How do i turn off/deactivate/remote the AI features

[Adam Parker]

it does not help me use jira

it wastes my time

it hallucinates incorrect information

i do not want it as part of my jira usage, how do i remove it or turn it off.

read this next part carefully: i do not care why you think its good or useful. i want it gone. dont waste my time with replies that do not help me remove it.

[Robert DaSilva · Accepted solution]

Hey @Adam Parker 

AI functionality is broken into two areas:

1. Atlassian Intelligence, and
2. Rovo AI

These features can be disabled via the Admin Hub at admin.atlassian.com. Here, you'll want to navigate to the AI Settings area. Atlassian is changing around the UI, so it may be under Settings, or under Apps.

To disable Atlassian Intelligence, find the AI-enabled apps page, and remove the apps you do not want Atlassian Intelligence to appear for. This will be specific for each app, such as JSM and Jira individually.

At the moment, it doesn't appear Atlassian has a control to disable Rovo itself. These features are baked into the Platform Experiences, so you will simply have to avoid using them.

EDIT: I believe with disabling the Atlassian Intelligence features and removing AI features from all your apps, Rovo will be disabled as well. I haven't tested this, however, so this may not be 100% accurate.

Rovo features include

• Rovo Search - Searching across your organization and connected tools
• Rovo Chat - Having a conversation with the AI
• Rovo Studio and Agents - Building and using Agents to assist with your tasks

Hope this helps!

Robert

[Robert DaSilva]

Here is more information from Atlassian regarding disabling their AI functionality:

https://support.atlassian.com/organization-administration/docs/activate-atlassian-intelligence-for-products/

https://support.atlassian.com/organization-administration/docs/activate-rovo-ai-features/

[Tristan]

We are not admins so this does not work. 

We cannot disable AI from any Atlassian products.

GitHub entreprise now allows everyone to hide all those cluttering Copilot AI buttons, thanks to a new option in the user settings.

Atlassian must add a user setting to disable all AI crap.

[José Ponce Ramírez]

Hi! Another heavy user of Jira here. Yes, Rovo is annoying as every other "AI" "assistant", so we need the functionality to disable in the users settings. The times I clicked the popup when selecting text in a hurry are beyond acceptable.

Thanks in advance!

[John Morris]

+1!

Our org uses Jira and Confluence for our software development.

Came here because Confluence is now inserting irritating and distracting prompts on every new empty line telling me how to use Rovo.  Makes it hard to read what I've just written when there's this irrelevant line of text right in the middle!

In Jira, I've accidentally used Rovo features, and it's just terrible.  It picks out some  term from our Jira issue that's very specific to our software, but it's completely clueless about that, and essentially provides a dumb answer as though it tried to look that up on Google.  It apparently has no awareness of our code base or the content of our issues, perhaps with the exception of the current issue, so it's just a distraction.

And those godawful, distracting little colored links embedded in our text, those have got to go too!

The AI features are terribly distracting for people with neurological differences.  We should all get together to develop TamperMonkey user scripts to hide all those distractions.

[Tristan]

Please all vote [AI-930] Ability to enable/disable AI for specific users

In the meantime, I have made a user stylesheet for hiding Confluence cloud and Jira cloud AI crap: 

1. Install Stylus extension in your browser
2. Go to atlassian NO BUGS userstylesheet page
3. Click Raw or View raw (whether you’re on desktop of mobile), to install it 

Confluence and Jira become even faster, without those infuriating and cluttering AI buttons and pop-ups, everywhere.

[Julian Marks]

We really need individual users to be able to toggle these features on or off. I am using uBlock Origin to block elements but often these elements are dynamic. I have blocked so many things, Jira barely works now, hidden elements that are not AI-related. Jira is also extremely slow and unreliable, especially over the last few months. I take it vibe coding is being done with little to no testing.

[John Morris]

I'm still working on it, but I've had some success with uBlock Origin custom filters.  Remains to be seen how long it takes for them to break these....

! Remove "Type space to ask Rovo" prompt on empty lines when editing Confluence pages
*.atlassian.net##[data-testid="app-navigation-ai-mate"]
! Remove two different "Ask Rovo" buttons (both on the same page, this is just spam ffs!)
*.atlassian.net##[data-testid="platform-ai-button"]:upward(5)
*.atlassian.net##[data-testid="editor-toolbar__ask-rovo"]:upward(3)

[Matthew Behnke]

Excellent job, much nicer than the uBO filters I posted on this thread a few weeks ago.

[Crystal Lasky Robinson]

To build off of the responses saying that they are not admins, I use Jira and Confluence to communicate with a third party who has several other clients. To have Rovo or other AI features turned on or off for every single client they work with is silly and makes it harder for this company to best serve their customers. This is why users are asking for the ability to enable/disable AI for specific users (see AI-930).

Surely getting clients to use Jira or Confluence properly is hard enough without Rovo providing incorrect or incomplete answers and other AI "features" cluttering up screens and getting in the way. I do not use generative AI because it is not helpful to me, in fact, I frequently say that generative AI is "something bad that happens to me at work" because of the additional editing, additional fact checking, and confusion it creates.

[eharris_1975]

The suggested answer does not REMOVE the button from the edit boxes and text short cuts. 

PLEASE what do I need to do to remove these options? I don't want to load add ins to my browsers to remove this unwanted.....